TERMS OF SERVICE
VoicePulse Inc. User Agreement
THESE TERMS AND CONDITIONS STATE IMPORTANT REQUIREMENTS REGARDING USE OF
VOICEPULSE SERVICE AND YOUR RELATIONSHIP WITH VOICEPULSE. YOU SHOULD READ THEM
CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OURS.
1. This agreement ("Agreement") (including the General and Specific Terms set
forth below) contains all of the terms and conditions between VoicePulse Inc.
("we," "us," "our" or "VoicePulse") and you and governs the use of the services
offered at the VoicePulse web site (the "Services"). You are deemed to have
accepted this Agreement upon the earlier of: (a) your submission of an online
order; (b) your accepting the Terms of Service electronically during
registration or in the course of installing the Device (see Paragraph 3.1); (c)
your use of the Service (see Paragraph 3.1); (d) your retention of the Device
we provide beyond 30 days following delivery; (e) your clicking on "I AGREE
WITH TERMS ABOVE" at the bottom of this page. If you do not agree to any of the
terms set forth herein, you may not use the Service.
2. TERM.
2.1. The "America Unlimited Special Offer" service is offered only with a
minimum term of twelve months.
2.2. The "America Unlimited", "Small Business Plan", "Local Unlimited +200" and
"Local Unlimited +600" services are offered with a minimum term of one month.
2.3. Except as explicitly permitted by this Agreement, you must maintain
service with VoicePulse for your minimum term plus any additional time required
by any promotions you accept. Your minimum term begins on the date that your
Service is activated by us. Full monthly terms will renew automatically after
the minimum term unless we are otherwise notified by you of your intent to
cancel Service. Notice of cancellation must be given by logging into your
account at www.voicepulse.com and clicking on "Cancel Account" FOR EACH LINE IN
YOUR ACCOUNT. AS LONG AS THERE EXISTS AT LEAST ONE ACTIVE LINE IN YOUR ACCOUNT,
YOUR ACCOUNT IS NOT CONSIDERED TO BE CANCELLED. Notice of cancellation must be
given at least 1 day before the end of the then current term. Upon
cancellation, you will be responsible for charges for the then current term,
and any unbilled charges. All charges will become immediately due and payable.
The Device must be returned in accordance with Paragraph 10.6. Returning the
Device to us without first canceling your service according to the procedure
described in this Paragraph does not effect cancellation of your service, and
you may continue to be liable for recurring service fees.
3. GENERAL TERMS.
3.1. VoicePulse owns and operates a Voice over IP based broadband phone service
("Service") and related web Site. The Service and Site are provided to
Customers according to this Agreement. The Agreement applies to the Service,
Site and any devices utilized, such as an IP Phone, Analog Telephone Adapter or
any other device ("Device") used to access the Service.
3.2. By activating the Service you will affirm:
3.2.1. You understand and intend that the Agreement is a legally binding
agreement equivalent to a signed, written contract;
3.2.2. You will use the Service in a manner consistent with all applicable laws
and regulations and in accordance with the terms of this Agreement and any
other applicable rules or conditions that govern the use of the Service as they
may be amended from time to time.
4. USE OF SERVICE AND DEVICE. The following requirements apply to the use of
our Services:
4.1. You will not use the Service for any purpose that is unlawful, abusive,
intrusive on another's privacy, harassing, libelous, defamatory, threatening or
hateful, or in any other way that would violate any applicable governmental
law.
4.2. You may not offer the Service, Device or any part thereof for sale or
transfer to another person or entity.
4.3. VoicePulse offers the Service only to consumers located in the United
States. While the Service may be used to make and receive international calls,
we do not represent that the use of the Service is appropriate in locations
outside the United States. If you choose to use the Service from outside the
United States, you are responsible for compliance with any and all governing
foreign and local laws.
4.4. You may not reverse engineer, distribute, publish, display, modify or in
any way exploit the configuration parameters which we provide as a means to
access the Service.
4.5. You may not use the Service for telemarketing, broadcast fax, to deliver
unauthorized or unsolicited advertising, promotional materials or
solicitations, or as the callback or removal callback number for any such
service regardless of whether or not the solicitation was made using the
Service..
4.6. You acknowledge that the Device and any embedded software or firmware is
exclusively for use with the Service.
4.7. You agree not to perform a factory reset of the Device.
4.8. You may not use the Service with or connect the Device to a PBX or
automated dialer.
5. FEES FOR UNAUTHORIZED USE.
5.1. Unauthorized use as described in Section 4 typically results in call
detail patterns which are easily recognized by automated reporting systems.
VoicePulse uses such systems to identify prohibited use of the Service.
VoicePulse reserves the right to take any and all actions it may deem
appropriate with respect to such unauthorized use, including without limitation
taking action to recover the costs and expenses of identifying offenders and
removing them from using the Service, and levying cancellation and toll charges
for the unauthorized use. VoicePulse reserves at all times all rights and
remedies available to it with respect to such activities at law or equity. All
incoming or outgoing domestic phone calls which are identified as unauthorized
use are subject to a charge of up to 4.9 cents per minute (USD). The charge is
due immediately, and will be deducted from the credit card or form of payment
you provided at the time of account activation. If you feel that such charge
was made in error, and that the use did comply with section 4, you may dispute
the charges. All such disputes must be made in accordance with sections 10.19
and 10.20. Initiating a chargeback via your credit card company prior to
pursuing the remedy described in those sections 10.19 and 10.20 constitutes a
waiver of your rights regarding the dispute.
6. SERVICES.
6.1. Users may seek the services of third parties and/or other users not
related to VoicePulse through the use of the Site or Service. If there are any
issues concerning advice and/or service received by a user from any third
parties or any other user of the Site or Service unrelated to VoicePulse or any
claims, controversies, suits or any damages whatsoever that may arise, users
must deal directly with said third parties to resolve any disputes. VoicePulse
will not be held responsible and expressly disclaims any liability whatsoever
for any claims and/or controversies that may arise from any disputes between
any users of the Site or Service. By using this Site, you do hereby represent,
understand and expressly agree to hold VoicePulse harmless for any claim or
controversy that may arise from any disputes between users of the Site or
Service.
7. ELIGIBILITY.
7.1. Our services are void where prohibited by applicable laws. Our Service is
offered only to individuals who can form legally binding contracts under
applicable law. Without limiting the foregoing, our Service is not available to
minors under the age of eighteen (18) in the jurisdiction or control of the
United States or to anyone who may not be able to form a legal binding contract
within such person's jurisdiction. Any misstatements and/or misrepresentations
regarding the age, background, experience and/or eligibility of any users of
the Service are not the responsibility of VoicePulse. VoicePulse does hereby
expressly disclaim any liability whatsoever for any misstatements and/or
misrepresentations made by any users of this Site or the Service. Users do
hereby represent, understand and agree to hold VoicePulse harmless and to
indemnify VoicePulse for any misstatements and/or misrepresentations, whether
made intentionally or not, made by any users of this Site or the Service.
8. LINKS AND ACCOUNT INFORMATION.
8.1. All users do hereby agree to be the sole, authorized user of their
account. Should any user of this Site authorize any third party to use their
account, user does hereby agree to supervise all usage thereof. VoicePulse has
no control over the use of any user's account by a user authorized third party
and expressly disclaims any liability derived therefrom. Should any user
suspect that any unauthorized party may be using their account, user does
hereby agree to contact VoicePulse immediately. Links from VoicePulse to other
Sites on the Web do not constitute the endorsement of VoicePulse. These links
are provided as an information service only. It is the responsibility of the
user to evaluate the content and usefulness of the information obtained from
other Sites. Such hyperlinks are provided for reference and convenience only.
VoicePulse does not control such web Sites, and is not responsible for their
content. Just because VoicePulse has hyperlinks to such web Sites does not mean
VoicePulse endorses any of the material on such web Sites, or has any
association whatsoever with their operators. Users further acknowledge that use
of any Web Site controlled, owned or operated by third parties is governed by
the terms and conditions of use for those Web Sites, and not by VoicePulse's
User Agreement or Privacy Policy. Our Privacy Policy is incorporated herein by
reference. Links to external Web Sites (including external Web Sites that are
framed by VoicePulse) or inclusions of advertisements do not constitute an
endorsement by VoicePulse of such Sites or the content, products, advertising
or other materials presented on such Sites, but are for User's convenience.
Users access them at their own risk. VoicePulse expressly disclaims any
liability for any damages whatsoever incurred by any user in connection with
the use of any web Sites, the access to which was found through this Site.
VoicePulse expressly disclaims any liability derived from the use and/or
viewing of any links that may appear on this Site. All users do hereby agree to
hold VoicePulse harmless from any liability that may result from the use of
links that may appear on the Site.
9. COPPA COMPLIANCE.
9.1. Users of this Site or the Service should monitor children's use of the
Internet. VoicePulse's Site and Service is intended for people 18 or over. We
have also made an effort to specifically limit VoicePulse's appeal to people of
age 18 and older. VoicePulse will not knowingly collect any information from
children under 13. VoicePulse takes the Children's Online Privacy Protection
Act of 1998 (COPPA) as well as all FTC regulations very seriously. We are also
strong supporters and maintain strict compliance with the Rules and Regulations
set forth thereunder. That being said, we do not assume any responsibility for
any misrepresentations regarding your age or parental consent when using this
Site. Should we determine that you provide any false information to us when
using this Site, your Service will be terminated immediately. VoicePulse
expressly disclaims any liability whatsoever that may result from any
unauthorized use of any user's account or information obtained as a result of
using this Site or the Service. You do hereby understand and agree to hold
VoicePulse harmless for any unauthorized use of any user's account or personal
information.
10. SPECIFIC TERMS AND CONDITIONS:
10.1. Paid Service. Payment for Service and applicable taxes is billed on a
pre-pay monthly basis. Monthly periods are defined as 30 day periods beginning
on the same date as the then current term. You must provide a valid credit card
at the time you sign up for the Service. You agree to maintain a valid and
current credit card on file with VoicePulse at all times. Additional charges
including, but not limited to additional features and per minute charges for
calls beyond those included in your Service will be billed at the end of the
monthly period in which such charges are incurred. Unpaid balances for
additional charges exceeding US$50.00 will be billed and become payable
immediately. If charges to your credit card are declined for any reason,
VoicePulse reserves the right to suspend or terminate your Service until you
provide a valid method of payment. Suspension or termination of your Service
leaves you liable for all accrued charges and fees associated with the
collection of such payment as well as all unbilled charges. You must notify
VoicePulse in writing, at the address in Paragraph 10.20, within 7 days after
receiving your credit card statement if you dispute any VoicePulse charges on
that statement. We will respond to your dispute in writing, within 90 days. You
are responsible for paying all charges in accordance with your Rate Plan for
use of the Service associated with the Identifier(s) and Device(s) assigned to
you, even if you did not use, or authorize the use of, the Device.
10.2. Short Form Emergency Services, E911 and 911. You acknowledge that we have
informed you that the Service presently does not support 911, E911 or any other
type of emergency services; that calls to " 9-1-1 " cannot be connected; and
that you need to make alternative arrangements to contact emergency services in
situations where you would need to dial 911.
10.3. "900 Numbers." You acknowledge that we have informed you that the Service
does not permit calls to 900 numbers or other pay-per-call services.
10.4. Directory Assistance. You acknowledge that we have informed you that
calls to Directory Assistance (411, 1-XXX-555-1212) excluding toll-free
Directory Assistance (1-800-555-1212) will incur a $0.75 per call charge.
10.5. Theft. You are responsible for canceling your Service if you believe the
Device is lost or stolen, or if you become aware that the Service provided to
you is being stolen. Failure to do so may result in additional charges to you.
You will be liable for the Replacement Fee (see Paragraph 10.6).
10.6. Return of Device. In the event that you are required to return the
Device, for example if you cancel or terminate your Service and are using a
Device loaned to you by VoicePulse, you must return the device according to the
requirements listed in the subsections of this Paragraph 10.6. If VoicePulse
does not receive the device according to the requirements in the subsections of
this Paragraph 10.6, the Termination Fee (see Section 10.7 & 10.7.1) will
not be refunded. Returning the Device without a Return Merchandise
Authorization number ("RMA number" or "RMA") does not effect cancellation of
your service, or authorize a refund.
10.6.1. VoicePulse must receive the Device within 14 days of your cancellation
or service termination.
10.6.2. You must return the Device in its original undamaged condition, with
all original packaging, documentation and accessory materials.
10.6.3. If the Device being returned is defective, VoicePulse will, at its sole
discretion, make a determination as to the cause of the defect. If we find that
the Device was damaged because you used the Device outside of its normal
operating parameters, the Replacement Fee will become immediately due and
payable.
10.6.4. The Device must be free of any writing, stickers, or marks other than
those which were on the Device when you received it.
10.6.5. You must write the RMA number assigned by VoicePulse on the outside of
the box in which you ship the Device to us.
10.6.6. The box which encloses the Device must be packed inside another
cardboard shipping box.
10.6.7. You must return the Device to the address listed in Paragraph 10.20.
10.7. Service Termination and Termination Fee. VoicePulse reserves the right to
terminate the Service at any time with or without notice and for any reason.
You agree that VoicePulse shall not be liable to you or to any third party for
any modification, suspension or discontinuance of the Service.
10.7.1. You will be charged a termination fee of $39.99 per device borrowed
upon termination of Service for any reason including, but not limited to,
convenience by Customer. The termination fee becomes due and payable
immediately upon termination and will be billed directly to your credit card.
No Termination Fee will be charged if you cancel service on a device which was
purchased from VoicePulse or another source. The termination fee applies only
to devices borrowed from VoicePulse. The Termination Fee will be refunded when
you return the Device(s) according to the terms set forth in Section 10.6.
VoicePulse will not credit Customer if the Device(s) are not returned according
to the terms in Section 10.6. Termination Fee does not apply to devices which
were purchased by Customer. If a Termination Fee applies and VoicePulse is
unable to charge your credit card for the applicable amount due, Service will
not be cancelled.
10.8. Equipment. You acknowledge that unless otherwise stated the Device
remains the property of VoicePulse. You must return the Device to us according
to the requirements in Paragraph 10.6.
10.9. Equipment Replacement. In certain cases, VoicePulse may determine that a
replacement Device must be issued to you to avoid service interruptions or to
improve your Service. In such case, we may require a deposit ("Replacement
Deposit") equivalent to the value of the Device. You credit card will be
charged for the amount of the Replacement Deposit before the replacement Device
is shipped to you. When we receive the device being replaced in accordance to
Paragraph 10.6 VoicePulse will refund the Replacement Deposit to your credit
card. Replacement devices may not be issued to you until a Replacement Deposit
has been charged to a valid credit card.
10.10. Use of Own Device. VoicePulse offers certain plans which permit you to
use your own device. In these cases, VoicePulse expressly disclaims any
warranty that all or any service features work properly. You are responsible
for determining the fitness of the device you choose to use with the Service.
10.11. Refunds for interrupted or incomplete calls. In certain cases,
VoicePulse may determine, at its sole discretion, that a full or partial refund
should be issued to you for certain phone calls which were interrupted, not
completed, or experienced audio quality issues ("Call Quality Refund"). Call
Quality Refunds may take up to 120 days to appear on your account, and may, at
VoicePulse's sole discretion, be issued in the form of (1) credit toward next
month's service; (2) credit issued to your credit card on file; (3) check
issued to you via postal mail.
10.12. Use of Device/Identifier. Except as provided otherwise by law, you have
no property rights to any information, credentials, phone number or other
identifier ("Identifier") that we, our agents, or manufacturers of the Device
have provisioned for use with the Service or Device, and you agree we may
change any such Identifier at any time with or without prior notice to you. In
the event we are required by law to transfer any Identifier to you on
termination of this Agreement, we may charge you a fee. We reserve the right to
refuse porting or transfer of any Identifier provisioned by us.
10.13. Privacy. Personal data and certain other information submitted by you is
subject to our Privacy Policy. Voice over IP communications are transmitted
over public networks including the Internet. You acknowledge that VoicePulse is
not liable for any loss of privacy arising out of use of the Service.
10.14. Release. Because we are not involved in the actual contact between
users, in the event that you have a dispute with one or more users and/or any
parties unrelated to VoicePulse (including, but not limited to, any clients of
VoicePulse), you release VoicePulse (and our officers, directors, principals,
agents, investors, subsidiaries and employees) from all claims, demands and
damages (actual and consequential) of every kind and nature whatsoever, known
and unknown, suspected and unsuspected, disclosed and undisclosed, arising out
of or in any way connected with such disputes.
10.15. Information Provided by Users. Users are responsible for providing
accurate, timely and complete information to us in connection with their
registration for and use of the Site. VoicePulse is not responsible for any
claims relating to any inaccurate, untimely or incomplete information provided
to us. Users represent and warrant that they are the owner or a licensee or
otherwise have the right to provide any information or materials (including
pre-existing materials) that they post or transmit via our Service or Site.
10.16. Your Information. "Your Information" is defined as any information you
provide to us in the registration process, through any e-mail feature,
electronic submission or transaction or through traditional mail. You are
solely responsible for Your Information, and we act as a passive conduit for
your online distribution and publication of Your Information. With respect to
Your Information:
10.17. Your Information (or any items or contents listed therein): (a) shall
not be false, inaccurate or misleading; (b) shall not be fraudulent or involve
the sale of counterfeit or stolen items; (c) shall not infringe any third
party's copyright, patent, trademark, trade secret or other proprietary rights
or rights of publicity or privacy; (d) shall not violate any law, statute,
ordinance or regulation (including without limitation those governing export
control, consumer protection, unfair competition, anti-discrimination or false
advertising); (e) shall not be defamatory, trade libelous, unlawfully
threatening or unlawfully harassing; (f) shall not be obscene or contain child
pornography or, if otherwise adult in nature or harmful to minors, shall be
posted only in the Adults Only section and shall be distributed only to people
legally permitted to receive such content; (g) shall not contain any viruses,
Trojan horses, worms, time bombs, cancelbots or other computer programming
routines that are intended to damage, detrimentally interfere with,
surreptitiously intercept or expropriate any system, data or personal
information; (h) shall not create liability for us or cause us to lose (in
whole or in part) the services of our ISPs or other partners, affiliates, users
or suppliers.
10.18. Billing and Payment Policy. Certain users of the Site are obligated to
pay for the services offered therein, unless specifically notified otherwise.
VoicePulse will charge a user's credit card according to the agreed upon fee
between user and VoicePulse for use of the services of the Site. Users will pay
fees according to the applicable "Price Menu" set forth on the VoicePulse Site.
No additional notice or consent will be required for billings to user's credit
card for all amounts (including late charges, Termination Fees, Replacement
Fees and cancellation fees). You must promptly notify us of any change in your
invoicing address or changes related to the credit card used for payment. Your
payment obligations survive any termination of this Agreement. While VoicePulse
will use its best efforts to ensure the privacy of all credit card and other
personal information, we expressly disclaim any liability for any damage that
may result should any such information be released to any third parties. User
does hereby agree to hold VoicePulse harmless for any damages that may result
therefrom. VoicePulse will use a third party service to process your credit
card information. VoicePulse is not responsible for any of the services offered
by third party. You do hereby agree to indemnify and hold harmless VoicePulse
from any liability whatsoever that may result from the use of said party's
services.
10.19. Late Payments/Disputes. For any payment returned for nonpayment or for
any credit card chargebacks, we will assess an additional fee of $25 and we
may, without notice to you, suspend Service and/or terminate this Agreement, in
addition to all other remedies. All amounts due, including disputed amounts,
must be paid by the due date regardless of the status of any objection. All
communications concerning disputed amounts owed, including any instrument
tendered as full satisfaction of the amounts owed, or stipulating any other
conditional action, agreement or proposed resolution of any dispute must be (i)
in writing, (ii) marked "Billing Dispute" on the outside of the envelope, (iii)
sent to the address provided in the Notices section below, and (iv) received by
us within 60 days after posting of the invoice.
10.20. Notices. We may send you notices by mail or electronic means, in our
sole discretion. Notices to you shall be effective 1) 3 days following the date
deposited in the U.S. Mail or delivered to a nationally recognized courier or
delivery service to your address as kept in our files and/or 2) immediately
upon our transmission using an electronic means such as email or text messaging
service. You are responsible for notifying us of any changes in your mailing or
email address. Written notice to us shall be effective when directed to
VoicePulse, 1095 Cranbury South River Road, Suite 16, Jamesburg, NJ 08831 and
received by us. Your notice must contain specific information adequate to
identify you and your Service. Oral and electronic notices shall be deemed
effective on the date reflected in our records.
10.21. No Liability. User agrees not to hold VoicePulse, VoicePulse's
principals, agents and employees, officers, directors, or participants liable
for any advice, representations and/or services delivered which originated
through the Site or were otherwise provided by any user. All users of this Site
or the Service release VoicePulse, VoicePulse's principal's, agents, officers,
directors, and employees from claims, demands and damages (actual or
consequential) of every kind and nature, known and unknown, disclosed and
undisclosed, arising out of or in any way connected with any such disputes that
may arise through the use of this Site or the Service.
10.22. Indemnification: By agreeing to the terms of the User Agreement, Users
agree to indemnify, defend and hold harmless VoicePulse, its directors,
officers, employees, principals, agents, licensors, attorneys, independent
contractors, providers, subsidiaries and affiliates (collectively referred to
herein as "VoicePulse") from and against any and all claim, loss, expense or
demand of liability, including attorneys' fees and costs incurred by VoicePulse
and Affiliates in connection with any claim by a third party (including any
intellectual property claim) arising out of (i) materials and content Users
submit, post or transmit through the Site, (ii) any information and/or services
offered by any parties other than VoicePulse in connection with the Site (iii)
any use of the Site in violation of these Terms of Use or in violation of any
applicable law. Users further agree that they will cooperate as reasonably
required in the defense of any such claims. VoicePulse and Affiliates reserve
the right, at their own expense, to assume the exclusive defense and control of
any matter otherwise subject to indemnification by Users, and Users shall not,
in any event, settle any such claim or matter without the written consent of
VoicePulse. Users further agree to hold harmless VoicePulse and Affiliates from
any claim arising from a third party's use of information or materials of any
kind that they post in a Public Area.
10.23. Community Areas. If the Site contains bulletin board services, chat
areas, news groups, forums, prices, quotes and other information regarding
products and/or services offered by any parties other than VoicePulse,
communities and/or other message or communication facilities, Users agree to
use the community areas only to send and receive messages and material that are
proper and related to the particular forum. By way of example, and not as
limitation, Users agree not to:
10.24. Defame, abuse, harass, stalk, threaten or otherwise violate the legal
rights (such as rights of privacy and publicity) of others. Publish, post,
upload, distribute or disseminate any profane, defamatory, infringing, obscene
or unlawful topic, name, material or information. Use the Site for any purpose
which is in violation of local, state, national or international law. Upload
files that contain software or other material that violates the intellectual
property rights (or rights of privacy or publicity) of any third party. Upload
files that contain viruses, corrupted files, or any other similar software or
Services that may damage the operation of another's computer. Advertise or
offer to sell any goods or services for any commercial purpose on the Site
which are not relevant to the services offered on the Site or are in any manner
incorrect, inaccurate, false misleading or otherwise illegal. Conduct or
forward surveys, contests, pyramid schemes or chain letters. Impersonate
another person or allow any other person or entity to use a user's profile,
information and/or identification to post or view comments. Post the same note
repeatedly (referred to as 'spamming'). Spamming is strictly prohibited.
Download any file posted by another user that user either knows, or reasonably
should know, cannot be legally distributed through the Site. Restrict or
inhibit any other user from using and enjoying the Community areas. Learner
Information. All users agree that all information supplied by any user or any
member of user's household is true and accurate. VoicePulse is not responsible
for the accuracy or legality of any information so provided.
10.25. Modification of the Terms of this Agreement. VoicePulse reserves the
right to make changes to this Agreement from time to time. VoicePulse shall
provide notice to User of any substantive and/or material changes to this
Agreement or any policies posted on the Site. It is, however, the
responsibility of the user to review the terms of this Agreement each time any
users view the Site. VoicePulse is not responsible for any damage that may
result should user fail to review this User Agreement following any
modifications that may be implemented herein.
10.26. Term of Agreement. This Agreement will become effective immediately upon
any use by all users of the Site or Service and shall remain effective unless
terminated by either party as provided hereunder. Either party may terminate
this Agreement by providing the other with written or email notice of such
termination which shall be effective immediately upon delivery of such notice
to the other party and subject to the conditions set forth in the section TERM.
Furthermore, VoicePulse may terminate this Agreement between any user
immediately for any breach of this Agreement or any applicable policy of
VoicePulse as posted on the Site from time to time. No reimbursements for any
fees charged in connection with services offered on the Site shall be issued
where reason for termination is due to the violation of any of the terms and
conditions set forth herein or in any other policy posted on this Site. In the
event of termination or expiration, the following sections shall survive: TERM;
Term of Agreement; Ownership; Disclaimer; Limitation of Liability; Notice; and
Miscellaneous.
10.27. Intellectual Property Rights. All text, graphics, editorial content,
data, formatting, graphs, HTML, look and feel, photographs, music, sounds,
images, software, videos, designs, typefaces and other content (collectively,
"Proprietary Material") that Users see or read on the Site is owned by
VoicePulse or is used with permission of the rightful owner. This Proprietary
Material is protected in all forms, media and technologies now known or
hereinafter developed. VoicePulse owns all Proprietary Material as well as the
coordination, selection, arrangement and enhancement of such Proprietary
Materials as a Collective Work under the United States Copyright Act, as
amended. Users may not copy, download, use redesign, reconfigure or re-transmit
anything from the VoicePulse Site without VoicePulse's prior express written
permission. Furthermore, Users are not allowed to post or distribute any
material they do not own, or which they do not have permission to use.
Violation of this policy may result in copyright, trademark or other
intellectual property rights violations, and subject Users to termination from
the use of this Site or civil or criminal penalties.
10.28. In addition, the Site contains material protected by the domestic and
international laws of copyright, patents or other proprietary rights and laws.
Any use of such Proprietary Material, other than as permitted herein, is
expressly prohibited without the prior permission of VoicePulse and/or the
relevant right holder.
10.29. Notice of Trademark Rights. The service marks and trademarks VoicePulse,
VoicePulse Broadband Phone Service and the VoicePulse logo and domain are
service marks owned by VoicePulse. Any other trademarks, service marks, logos
and/or trade names appearing on the Site are the property of their respective
owners. Users acknowledge the rights of VoicePulse and the respective third
parties in those marks. Users may not copy or use any of these marks, logos or
trade names without the prior written permission of the owner except as
expressly allowed by these Terms of Use.
10.29a. PC Magazine Best of 2004 Award Logo is a trademark of Ziff Davis
Publishing Holdings Inc. Used under license.
10.30. Copyright Complaints and Copyright Agent. VoicePulse respects the
intellectual property of others, and asks Users to do the same. VoicePulse is
in compliance with the Digital Millennium Copyright Act. In order to protect
intellectual property from misuse, we ask Users to help us. If Users believe,
in good faith, that any materials on the Site infringe upon Users' copyrights,
please provide VoicePulse's Copyright Agent with the following information: 1.
An electronic or physical signature of the owner of the copyright or of the
person authorized to act on behalf of the owner of the copyright interest; 2. A
description of the copyrighted work that you claim has been infringed,
including the URL (Internet address) or other specific location on the Site
where the material that you claim is infringing is located. Include enough
information to allow VoicePulse to locate the material and explain why you
believe an infringement has taken place; 3. A description of the location where
the original or an authorized copy of the copyrighted work exists -- for
example, the URL (Internet address) where it is posted or the name of the book
in which it has been published; 4. Your address, telephone number and email
address; 5. A statement by you that you have a good faith belief that the
disputed use is not authorized by the copyright owner, its agent, or the law;
and 6. A statement by you, made under penalty of perjury, that the information
in your Notice is accurate, and that you are the copyright owner or authorized
to act on the copyright owner's behalf.
10.31. VoicePulse's Copyright Agent for Notice of claims of copyright
infringement can be reached as follows:
10.31.1. By postal mail at:
General Counsel and Copyright Agent c/o VoicePulse
Jerrold G. Neeff, Esq.
The Bostonian Law Group
33 Kingston St. , 4th Floor
Boston , MA 02111
10.31.2. By email: contact@voicepulse.com
10.32. VoicePulse will terminate access to the Site and Service of those who
engage in repeated acts of infringement.
10.33. Limited License. VoicePulse grants its users a nonexclusive, revocable
right to use the Site provided that users do not (i) copy, modify, create a
derivative work of, reverse engineer, reverse assemble or otherwise attempt to
discover any source code, (ii) modify or attempt to modify the Site in any
manner or form.
10.34. Modifications to the Site. VoicePulse reserves the right in its sole
discretion to review, improve, modify or discontinue, temporarily or
permanently, the Site or Service or any content or information on the Site with
or without notice to user. Users agree that VoicePulse shall not be liable to
any user or any third party for any modification or discontinuance of the Site
or Service.
10.35. Privacy. VoicePulse's Privacy Statement located on its Site as modified
by VoicePulse from time to time shall govern any disclosure or use of user's
personal information. By using this Site or the Service, you do hereby
represent, understand and agree that you have reviewed and agree to those
terms.
10.36. Learner account, password and security. Users are responsible for
maintaining the confidentiality of any password and account number provided by
themselves or VoicePulse for accessing the Site or Service, and are fully
responsible for all activities that occur under user's password or account.
User agrees to immediately notify VoicePulse of any unauthorized use of a
user's password or account or any other breach of security.
10.37. No Agency. You and VoicePulse are not legally affiliated in any way by
virtue of your membership or usage of VoicePulse's Site or Service or
intellectual property other then the terms and conditions stated in this User
Agreement and no independent contractor, agency, partnership, joint venture,
employee-employer or franchiser-franchisee relationship is intended or created
by this Agreement. VoicePulse is not an employment service and does not serve
as an employer of any parties that may use this Site. As such, VoicePulse
expressly disclaims any liability that may arise between users of its Site.
10.38. Disclaimer of Warranties. USER EXPRESSLY AGREES THAT THE USE OF THE SITE
AND SERVICE IS AT USER'S SOLE RISK. NEITHER VOICEPULSE NOR ITS AFFILIATES OR
LICENSORS WARRANT THAT THE SITE OR SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE;
NOR DO THEY MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE
USE OF THE SITE OR SERVICE, OR AS TO THE ACCURACY, RELIABILITY OR CONTENT OF
ANY INFORMATION, SERVICE OR MERCHANDISE PROVIDED THROUGH THE SITE. THE SITE AND
SERVICE IS PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
NEITHER VOICEPULSE NOR ITS LICENSORS WARRANT OR GUARANTEE THE TIMELINESS,
SEQUENCE, ACCURACY OR COMPLETENESS OF THE INFORMATION APPEARING ON THE SITE.
ADDITIONALLY, THERE ARE NO WARRANTIES AS TO THE RESULTS OF YOUR USE OF THE
INFORMATION. VOICEPULSE AND AFFILIATES DO NOT WARRANT THAT THE SITE IS FREE OF
VIRUSES, WORMS , TROJAN HORSES OR OTHER HARMFUL COMPONENTS. VOICEPULSE AND
AFFILIATES TAKE REASONABLE MEASURES TO ENSURE THAT INFORMATION PROVIDED BY
USERS IS DISCLOSED ONLY TO THOSE SPECIFIED BY USERS. VOICEPULSE CANNOT AND DOES
NOT, HOWEVER, GUARANTEE THAT THE PERSONAL INFORMATION ENTERED BY USERS WILL NOT
BE MISAPPROPRIATED, INTERCEPTED, DELETED, DESTROYED OR USED BY OTHERS. USERS
AGREE NOT TO HOLD VOICEPULSE, PRINCIPALS, AGENTS, CONTRACTORS EMPLOYEES AND
AFFILIATES LIABLE FOR ANY LOSS OR DAMAGE OF ANY SORT INCURRED AS A RESULT OF
ANY SUCH MISAPPROPRIATION, INTERCEPTION, DELETION, DESTRUCTION OR USE OF
INFORMATION PROVIDED THROUGH THE SITE. VOICEPULSE AND AFFILIATES ARE NOT AND
SHALL NOT BE LIABLE FOR ANY CLAIM, INJURY OR DAMAGE ARISING FROM THE USE OR
INABILITY TO USE THE SITE OR SERVICE. SHOULD ANY INTERRUPTION OCCUR WITH THE
SITE OR SERVICE, WHETHER WITHIN THE CONTROL OF VOICEPULSE OR NOT, VOICEPULSE
EXPRESSLY DICLAIMS ANY LIABILITY WHATSOEVER FOR ANY DAMAGES, INCIDENTAL OR
CONSEQUENTIAL THAT MAY RESULT TO ANY PARTY INCLUDING ANY USER (WHETHER A PAYING
MEMBER/USER OR NOT) OF THE SITE OR SERVICE. WE MAKE NO EXPRESS WARRANTY
REGARDING THE SERVICE OR THE DEVICE OR ANY SERVICES PROVIDED BY ANY THIRD
PARTIES, AND DISCLAIM ANY IMPLIED WARRANTY, INCLUDING ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT AUTHORIZE ANYONE
TO MAKE ANY WARRANTY ON OUR BEHALF AND YOU SHOULD NOT RELY ON ANY SUCH
STATEMENT. WE ARE NOT THE MANUFACTURER OF THE DEVICE AND ANY STATEMENT
REGARDING IT SHOULD NOT BE INTERPRETED AS A WARRANTY. THIS PARAGRAPH SHALL
SURVIVE TERMINATION OF THIS AGREEMENT.
10.39. Limitation of Liability. Under no circumstances will VoicePulse or its
Affiliates be liable to any party for any indirect, incidental, consequential,
special or exemplary damages arising from any provision of this Agreement.
Furthermore, the aggregate liability of VoicePulse or its Affiliates arising
with respect to this Agreement and the Site will not exceed the total amounts
paid by user in the previous twelve (12) months under this Agreement. Any
notice or other communication to be given hereunder will be in writing and
given by facsimile, postpaid registered or certified mail return receipt
requested, or electronic mail.
10.40. Arbitration. Any controversy or claim arising out of or relating to this
Agreement or our services shall be settled by binding arbitration in accordance
with the commercial arbitration rules of the American Arbitration Association.
Any such controversy or claim shall be arbitrated on an individual basis, and
shall not be consolidated in any arbitration with any claim or controversy of
any other party. The arbitration shall be conducted in the State of New Jersey
and judgment on the arbitration award may be entered into any court having
jurisdiction thereof. Either you or VoicePulse may seek any interim or
preliminary relief from a court of competent jurisdiction in the State of New
Jersey , necessary to protect the rights or property of you or VoicePulse
pending the completion of arbitration.
10.41. General Provisions. Failure by VoicePulse to enforce any provision(s) of
this User Agreement shall not be construed as a waiver of any provision or
right. These Terms of Use, and all other aspects of use of the Site, shall be
governed by and construed in accordance with the laws of the State of New
Jersey , without regard to its conflict of laws rules. All claims and disputes
arising out of these Terms or Use or use of the Site, other than action for
specific performance or injunctive relief brought by VoicePulse, shall be
exclusively brought in the federal, state or local courts located in the State
of New Jersey; and, with regard to such claims and disputes, Users hereby
irrevocably (i) submit to the exercise of personal jurisdiction over them by
those courts, and (ii) waive any jurisdictional, venue, or inconvenient forum
objections to such courts. These Terms of Use constitute the entire agreement
between Users and VoicePulse with respect to the Site, and supersede all prior
agreements or understandings, whether written or oral, between Users and
VoicePulse with respect to the Site. If any provision of these Terms of Use is
found to be invalid or unenforceable, the remaining provisions shall be
enforced to the fullest extent possible, and the remaining Terms of Use shall
remain in full force and effect. These Terms of Use and Policy regarding
Privacy inure to the benefit of VoicePulse, its successors and assigns.
10.42. Miscellaneous. Nothing in this Agreement shall be construed as making
either party the partner, joint venture, agent, legal representative, employer,
contractor or employee of the other. Neither party shall have, or hold itself
out to any third party as having, any authority to make any statements,
representations or commitments of any kind, or to take any action, that shall
be binding on the other, except as provided for herein or authorized in writing
by the party to be bound. This Agreement shall be interpreted in accordance
with the laws of the State of New Jersey (excluding any rules governing choice
of laws) and any legal proceeding arising out this Agreement will occur in the
State of New Jersey . This Agreement will be binding on and will inure to the
benefit of the legal representatives, successors and assigns of the parties
hereto. This Agreement (and the policies referenced herein and incorporated by
reference) constitutes the entire agreement between VoicePulse and any user
with respect to the subject matter hereof, and users have not relied upon any
promises or representations by VoicePulse with respect to the subject matter
except as set forth herein.