What if I miss a call?


VoicePulse provides Enhanced Voicemail to take your messages.
VoicePulse's Enhanced Voicemail makes sure you never miss an important message again!  You can check your messages from your email account, a regular phone or your VoicePulse phone.

Activating Voicemail

  • Dial *120 on your phone to turn the option on/off or login to your Account Center and turn the option on/off

Changing Your Voicemail Password

A password is required to check your voicemail via an outside phone. You can set whether or not the PIN is required when dialing *123 in the Account Center.
  1. Enter your mailbox by dialing *123 and your password
  2. Press "0" for mailbox options
  3. Press "4" to change your password

Checking Your Voicemail

  • To check your voicemail from your VoicePulse phone:
    Dial *123. Enter your password to access your mailbox. You can turn off the prompt for your password in the Account Center.

  • To check your voicemail from a regular phone:
    Dial (212) 400-7999 or dial your own number and press "0" during the voicemail greeting. Enter your 11-digit mailbox number. Enter your password to access your mailbox. You can turn off the prompt for your password in the Account Center.

  • To check your voicemail by email:
    Enter your email address under Voicemail Notifications in the Account Center. You will receive an email whenever a voicemail is left in your mailbox. You can choose whether or not you want a copy of the message sent to you as a sound file attachment (WAV).

Voicemail Notifications

  • Stutter tone notification:
    You will hear a stutter tone when you pick up your phone if there is a new message waiting for you.  Once you have listened to the message, the stutter tone will stop after about 30 seconds.  Phones that detect stutter tone will display a message waiting indicator light if you have a new message.

  • Email notification:
    Login to your account center to enter the email address you want notified whenever a new message is left in a mailbox.  You can also select whether or not a copy of the message is attached to the email as a sound file (WAV format).

Voicemail Navigation Menu

  • Dial *123 or
  • Dial an access number and enter your 11-digit mailbox number and 4-digit PIN
    • "1" for new (if any) or old messages
      • "5" to repeat current message
      • "6" to play next message
      • "7" to delete current message
      • "8" to forward message to another mailbox
      • "9" to save message in a folder
        • "1" for Old Messages
        • "2" for Work Messages
        • "3" for Family Messages
        • "4" for Friends' Messages
        • "#" to cancel
      • "*" for help
      • "#" to exit

    • "2" to change folders
      • "1" for Old Messages
      • "2" for Work Messages
      • "3" for Family Messages
      • "4" for Friends' Messages
      • "#" to cancel

    • "0" for mailbox options
      • "1" to record your unavailable message
      • "2" to record your busy message
      • "3" to record your name
      • "4" to change your password
      • "*" to return to the main menu

    • "*" for help
    • "#" to exit


Enhanced Voicemail is Free with VoicePulse


At VoicePulse, we believe charging you for voicemail would be as ridiculous as charging you for every email you receive. You are entitled to never miss a phone call or a message! That's why our voicemail system is completely free, no matter how many messages you have in your mailbox!
Copyright 2002-2005, VoicePulse Inc., All Rights Reserved. VoicePulse is a trademark of VoicePulse Inc.